Communication Skills Teleseminars & Webinars

Communication Skills

Conflict Coaching Matters, LLC trainers and educators are communication and conflict scholars and have over thirty years of experience in the teaching and research of communication and conflict processes. They offer two excellent series on communication – Nonverbal Communication and Interpersonal Communication. Each series can be taken in whole, or can be taken as individual teleseminars/webinars.

Conflict Coaching Matters

Nonverbal Communication

Martin Remland, CCM Partner, is one of the world's leading authorities on nonverbal communication. His book, Nonverbal Communication in Everyday Life (4th Edition, Sage, 2015), is the basis of this fascinating series on nonverbal communication. While others may give "pop psychology" rehashes of "body language," you have the opportunity to learn the most up-to-date research-based information about how nonverbal communication affects relationships. Emphasis is given to nonverbal communication in professional and personal relationships.

  • The Nature and Importance of Nonverbal Communication
  • Teaching the Language of Social Success – Dyssemia and Nonverbal Social Skills Deficits
  • Expressing Emotion Nonverbally
  • Building Rapport and Relationship through Nonverbal Communication
  • Persuasion and Social Compliance – Nonverbal Keys to Influencing Others
  • Social Deception – Don’t “Lie to Me”
  • Space, Gaze and Touch – Nonverbal Communication that Defines Relationships
  • Nonverbal Communication in Conflict Interactions
  • Nonverbal Communication and Leadership Behavior
Conflict Coaching Matters

Interpersonal Communication

Tricia Jones and Martin Remland wrote Interpersonal Communication through the Lifespan (Pearson, 2008). This series is based on critical communication skills related to success in interpersonal communication.

  • Six Principles of Interpersonal Communication
  • Interpersonal Communication through the Lifespan
  • Self Concept and Communication
  • Emotion and Communication
  • Listening and Communication
  • Perception and Communication
  • Language Issues in Communication
  • The Nature and Importance of Nonverbal Communication
  • Emotional Competence
  • Conflict Competence
  • Friendship Communication
  • Romantic Communication
  • Family Communication
  • Elderly Communication

Conflict Coaching Matters